Summary Box

• Registered: Gibraltar
• Company founded: 2013
• Parent Company: Virgin Group, operated by Gamesys/Bally’s.
• Welcome Bonus: Play £10 and get 30 free spins or £50 free bingo
• Withdrawal times: Up to 24 hours
• Live Casino: Yes
• Sports betting: No
• Payment methods: Visa Debit, Visa Electron, Maestro UK , Apple Pay

Virgin Games Casino Review 2025

Virgin casino has been with us since 2013, though it appears that the site has been functioning in some capacity since 2003. Virgin Games used to be the computer game arm of the Virgin empire that has covered everything from airlines and space tourism to budget cola and wedding dresses over the years.

The online casino offers everything from casino games to live casino, bingo, and even poker. The theme is tuned after the Virgin brand and is quite recognisable. Luckily, it’s also very simple and user-friendly. 

Let’s move on with the review of Virgin Games casino real money play and take a look at everything from bonuses to deposit methods and the gaming selection.

Is Virgin Games Safe and Trustworthy?

You don’t need to ask if Virgin Games is safe, as the answer is obviously yes. Neither do you need to ask if Virgin Games is a scam, as it obviously isn’t.

This casino site is based on two reputable corporations and, while they sometimes deal with customer complaints, that’s pretty much an iron-clad guarantee that you’re safe and protected.

The casino operators hold licences from Gibraltar and from the UK Gambling Commission. Not only does this mean that the casino follows responsible play rules, and that your money is held in separate accounts and is thus safe, but also that should there be any problems, you can always contact the authorities. The UK Gambling Commission, especially, is known to act whenever there is any hint of foul play.

Virgin Games Bonuses, Promotions & Bonus Codes

The Virgin Games casino bonuses game is pretty strong, and that applies across the whole spectrum of casino games they offer. The welcome offer kickstarts the journey, which is then continued via a rewards programme, together with additional perks like daily free games, recurring promotions, and even custom offers.

Live casino seems to be the only area where bonus money and offers aren’t really a thing. Besides the free spins and bonus money for slots, players can get free tickets to enter tournaments for bingo and poker.

Terms and conditions in general seem pretty forgiving, and there are no hidden rules or anything of the sort. 

You can also get your hands on special V*Points, which can be converted to cash or Virgin Points, which can apparently be used like air miles.

Virgin Games Welcome Bonus

Make a deposit of £10, wager it, and you will get to choose from 30 free spins in Double Bubble or £50 worth of bingo tickets. That’s the Virgin Games welcome bonus, and it looks like a pretty good one to us, especially as there isn’t much in the way of wagering requirements.

In addition to this, you can use a special blackjack code SIGNATURE. Deposit £10 and wager at least £50 in cash on Signature Blackjack. However, you can ONLY wager on this game and no other – playing other games will forfeit this bonus. Completing these requirements changes the Virgin Games casino welcome bonus into a £10 cashback offer instead.

We’d opt for the first bonus, as should you unless you’re really into this particular version of live blackjack.

Virgin Games No Deposit Bonus

There’s no clear mention of a Virgin Games free bonus on the site. This doesn’t mean that there aren’t any Virgin Games no deposit bonuses; simply that they are a rather special case.

The terms and conditions do mention that the casino may offer rewards, which can be bonus money, free spins, or something else entirely, based on the casino’s own decision. Just don’t expect these to come without you being a solid customer.

Virgin Games Free Spins 

Virgin Games free spins are available straight from the start in the form of a welcome bonus. There is also a special rewards programme called Red Hot Rewards, which gives access to the vault.

That is where you will find Virgin Games casino free spins. In quite the numbers if you believe the casino itself. Once again, the casino will also offer promotions and rewards when it sees fit.

The value of the free spins is usually somewhat low, starting at 1p. 

Virgin Games Bonus Code

Although you can use Virgin Games promo code “SIGNATURE” to switch the welcome bonus into a cashback offer, you may also get your hands on other promo codes from Virgin Games through other channels such as email and social media. Be wary of Virgin Casino promo codes you find on coupon or random sites, as they’re often just a ruse to send you to the sign-up page and collect a commission.

Game Selection

At Virgin Games, casino games are plentiful. The site uses a simple interface, which relies heavily on presenting all the games in a handful of major categories. Some games, like scratch cards, don’t have a category of their own.

Online slots are probably the starting point for many, and here you will find exclusive games together with all the big names in the industry. NetEnt, Bally, Play’n Go, and a good fifty other top producers ensure that you won’t run out of titles to try out.

Slingo, bingo and poker are the odd ones out, as they are not games you can expect to run into in your average online casino. In the latter case, this is not video poker but real poker tables where you bet against other players.

Bally Casino now owns Gamesys, which runs this casino, so obviously you’re going to have a great selection.

Exclusive Games and Features

We ran into a handful of exclusive casino games when testing out Virgin Games casino, such as Virgin Gold Blitz Has Landed, Virgin Gates of Olympus, and Virgin Games Megaways. However, these are not entirely new games. In particular, Virgin Gates of Olympus is obviously just a branded version of the original Gates of Olympus.

The bingo rooms seem to be exclusive to the Gamesys network. There’s no clear indication of which network they are using, and the rooms themselves can only be found in other casinos that belong to the same network.

Virgin Games Slots

Virgin Games casino slots number close to one thousand . The site names IGT, Blueprint Gaming, Red Tiger, Light & Wonder and NetEnt as its top performers, but there are plenty more slots beyond these.

If you’re looking for a list of Virgin Games casino slots,  head over directly to the casino and open up the blog. The site has put plenty of effort into listing out different attractions at the casino. Themes, lines, setups, mechanics, it’s all there for those willing to listen to the casino itself.

Virgin Games Live Casino

There seem to be two producers when it comes to Virgin Games live dealer games: Evolution Games and Pragmatic Play. Either one of these would offer plenty of games alone. Both being present on the same site ensures that you won’t run out of table games or game shows to try out.

Speaking of games like blackjack, roulette, baccarat, poker, sic bo, or even the rare dice games, you’re sure to find ample variations of these games. These include Lightning Blackjack, Gold Vault Roulette, Live Three Card Poker, Craps Live, and whatever else you might need to make the most out of your live casino experience.

Crypto and Bitcoin Games at Virgin Games

One thing that is missing is crypto and Bitcoin games. There don’t seem to be any Bitcoin games at Virgin Games casino.

Virgin Games Social and Sweepstakes Games

As Virgin Games is a real money casino, it might not be right for you if you prefer to enjoy low-risk social gaming instead.

Gaming Providers found at Virgin Games

As mentioned, some of the big names include Evolution Games; which specialises in live gaming Blueprint Gaming, Novomatic, Eyecon, Relax Gaming and Big Time Gaming, who invented the Megaways system.

Banking Options

Banking options at Virgin Games are unfortunately limited to a handful of debit cards and Apple Pay. Compared to most online casinos, it’s a pretty short list. 

That said, this site is aimed at UK players. As such, they don’t really need all the other banking options that international sites require.

Depositing and Withdrawals at Virgin Games

A Virgin Games casino withdrawal should take no more than 24 hours to process from the casino’s end. Naturally, your bank will take its own time to process the Virgin Games casino payout through its system. In any case, it’s a rather fast process.

Age and identity verification, as required by the licences, together with the anti-money laundering legislation, means that customers will have to go through the KYC process. This is standard procedure, and Virgin Games has made the process as easy as possible.

The minimum deposit and withdrawal is £10, and there are no extra fees associated with either.

Withdrawing BitCoin or other Cryptocurrency

Cryptocurrencies are not available at Virgin Games.

VIP and Loyalty Programmes

Virgin Games’s VIP programme is known as Virgin Games Plus. This is a closed club, which means that players can only get in by invitation. In essence, it’s a club reserved for high-rollers.

The benefits include Box Bonanza+ games, which give the players cash prizes, better promotions and prizes, monthly surprises, V*Point offers, sneak previews, and even special gifts.

User Experience and Site Design

Virgin Games casino uses a very sleek interface. This isn’t actually unique to the site, as other casinos in the same network use a similar design. The colour scheme is what makes this one unique.

Navigation is easy, and it mainly relies on different gaming categories to guide the player around. Further information on terms and conditions, help centre, and other important bits are easy to find. While there is nothing that would really set the design apart, it is still a perfect destination for a casual gamer.

Mobile Experience

The Virgin Games mobile casino site comes in two flavours: native support through any browser, or as an app. The app seems to have pretty good reviews, in fact ranking higher than the web-based site. It’s up to the individual player to choose which one they prefer.

Virgin Games App

The Virgin Games casino app is available through the App Store and Google Play. The app offers the same functionality as the main site and is generally well-reviewed.

Player Reviews and Feedback

As is usual, Virgin Games casino gets quite polarised reports and the Trustpilot score of 1.4 is frankly kind of abysmal. As tends to be the case, those one-star reviews come from customers who think the RTP is too low.

With the level of audits that go with these levels of licences, together with Gamesys and Bally Casino’s involvement, this objectively can’t be true. But the reviews on Virgin Games can make for painful reading, and they do make an excellent case for the kind of provably fair games you find on the best crypto casinos. 

“Wow!! I thought I’d give Virgin a go, as I’ve been playing slots on other online casinos and the RTP has been rubbish. First, it paid out a little but nothing amazing. Now it’s exactly the same as the other one, dead spin after dead spin, it’s actually quite depressing. I have lost so much money and now [I’m] regretting even signing up.”

Pete, Trustpilot

“Standard Terrible site. The RTP is no where near as advertised, Branson just thinks here is a way of getting money SHOCKING!”

Dennis Allen, Trustpilot

“I have been playing Virgin Games a while now, [and I’ve] never [had] a problem. Fast withdrawal with them, great choice of games but I think they play and pay fair 😀.”

Michaela McGuigan, Trustpilot

Responsible Play Features

Responsible play is a top priority at Virgin Games, at least according to the site itself. Tools for this include deposit limits, session limits, session reminders, account cool-offs, and even self-exclusion. And, of course, a link to a reality check.

Truthfully, it’s a pretty standard set, one required by the law. Whilst the site hasn’t been singled out, the truth is that the operator Gamesys has been fined over £6 million for failing to meet responsible gaming standards.

Customer Support

Virgin Games’s customer support offers a 24/7 live chat, together with email support. This is backed up by a strong help centre that covers pretty much all the important questions.

Quality and response times are usually considered good. In fact, live chat is promised to respond within a minute, though that is not always possible in the busiest of times.