Our Review Process

How We Review Casinos

Trust, transparency and accuracy are core values here at Casinopedia, and that’s why we have implemented a scientific approach to casino reviews that we constantly refine.

It all starts with the review team, and Casinopedia has assembled a team of expert writers, legal experts, fact checkers, industry experts and a powerful community of players. We involve all of them in each and every review, using a combination of our own expertise, cutting edge sentiment analysis and good old-fashioned hard work to check and verify all of our information.

Our goal is to give you real-time accuracy, updates, and complete confidence that you’ve got the best information before you sign up for a casino and gamble with your money.

When we review a casino, we have a strict process that includes:

  1. Initial research, data collection, and verification.
  2. Cross-checks with industry sources and public records.
  3. A first-hand manual review.
  4. Extensive peer review process.
  5. Review by a separate editorial team.
  6. Constant revisions after publishing and live updates.

Those are the basics, and we have a strict methodology that we follow for each and every review. We document our work at every stage and create an audit trail that is meticulously checked by team members with different backgrounds to make sure that no stone is left unturned.

1. Research and Data Collection Methods

First-hand Testing: Our team creates several accounts at every casino we review. We deposit real money, play the games, and then test the withdrawal process. When we’re done, we know exactly how each casino performs – from signup to cashout. We’ll never recommend a site we haven’t thoroughly tested ourselves.

Live Updates: We tap directly into casino API and data systems to get real-time updates to new games, payout rates and bonus offers.

Safety Verification: We dig deep into official gaming records to verify each casino’s credentials. This includes checking their license status, reviewing compliance history, and examining financial reports. We also check public records like Whois and other basic sources. When it comes to your money, we believe in verification over trust.

2. Cross Checks and Verification

Multiple Sources: We don’t just rely on our own testing, because it’s too small a cross section for a complete picture. We compare our findings with independent third party audits, experiences from real players on forums and review sites and other reviews. If something doesn’t tally, we’ll investigate and find the truth.

Player Feedback Analysis: We regularly harvest and analyze review sites and forums to get the unfiltered player experience. We use advanced tools and sentiment analysis to find trends and issues that could affect our casino reviews.

Continuous Monitoring: We use specialized software to compare our findings against public feedback. Any unusual patterns or complaints trigger a deeper investigation. We also maintain our own forum where players can share experiences and help us keep our reviews accurate.

This layered approach helps us catch problems that might not show up in standard testing. We believe both expert testing and real player experiences matter when evaluating online casinos.

3. Full Manual Review

Beyond the basics, our team of experts spends significant time on the casino, playing multiple games, testing the customer support and ensuring the overall user experience comes under the microscope.

We focus on:

  • Game Quality & Variety
  • Software Providers
  • Payout Speeds
  • Casino Legitimacy
  • Mobile Compatibility
  • Bonuses & Promotions
  • Terms & Conditions
  • Customer Support

We want our ratings to be consistent across casinos, so we need to ensure that we employ a standardised approach to assigning scores for each section. All reviews and scores then go to peer review.

4. Peer Review Process

The scientific community insists on peer-reviewed studies because they work. We take the same meticulous approach with our casino reviews, and each review is assigned to a team of experts with different specialist skills.

We have slots experts, table games experts, live dealer aficionados, sportsbook veterans, and a whole host of legal experts, user experience professionals, and industry veterans at our disposal. We use them all to gather invaluable feedback and individual assessments of each casino.

Perspective is a magical thing and while one expert may love certain functions, another may have significant and valid objections. This collaborative approach helps us unearth issues that may slip past a one-dimensional casino review and also helps us give you a complete breakdown of each and every casino.

5. Editorial Review

Only when the review team has signed off the review, does it go to a completely separate editorial team. They come with fresh eyes and ensure that all claims are backed by solid evidence, there is no bias or promotional content in a review and that the review itself and the casino are legally compliant in terms of their site set-up and advertising.

6. Constant Revisions and Updates

A Casinopedia casino review is never ‘finished’. Once we have published a post, we then implement a series of regular checks, as well as escalating monthly and quarterly audits that check all the key data, the casino’s legal status, and the ever-changing views of the playing community. As a matter of course, we carry out:

Regular Speed Checks: We frequently test how quickly casinos pay out winnings. When players tell us about slower payments, we prioritize testing those casinos first.

License Tracking: Casino licenses can be suspended or revoked without warning. We track these changes daily to protect our readers.

Reputation Monitoring: We stay on top of industry news, player feedback, and regulatory actions. Our tracking systems flag suspicious patterns that might signal problems at a casino.

Player Alert System: We encourage players to report their experiences – good or bad. Even one serious complaint can trigger a fresh review of a casino.

This constant monitoring helps protect players from casinos that might start cutting corners or changing their practices over time.

We think we have devised the most complete and effective casino review process possible, and we invite you to join our community and have an impact on future reviews and how we approach them.

Get Listed

We welcome new casinos that want to be reviewed! If you think your site is ready for our team to come have a play, please let us know!

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Write For Us

Are you an avid casino player? If so, we’re constantly looking for contributors! Drop us a line to discuss potential collaborations!

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Feedback

Spot an Issue? Or simply have some suggestions as to how we can improve? We’d love to hear from you! 

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