Moozi

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3.1/5

Why Choose This Casino

20,000 Gold Coins + 1 Sweeps Coins

T&C’s Apply

Reviewed By

Moozi Social Casino Review February 2025

  • Company Info: Moshy Gaming LLC
  • Website: www.moozi.com
  • Restricted States: Washington, Nevada, Idaho, and Michigan
  • Welcome Bonus: 20,000 GC + 1 SC
  • Currencies: Gold Coins (GC) and Sweeps Coins (SC)
  • Game Providers: Pragmatic Play, BGaming, BoldPlay, Peter & Sons, Hacksaw Gaming, Fantasma, Habanero, Betsoft, Caleta Gaming, Turbo Games, Evoplay, PG Soft, Slotopia, Swintt, Turbo Games
  • Games: Slots, Scratchcards, Arcades, Table Games, Crash Games, Bingo, Instant Win, Card Games, Live Games
  • Support: Email ([email protected]), 24/7 live chat, FAQ

 

Moozi is one of the newest sweeps casinos to have launched in the US, and boy, did they launch with a BANG! The game lobby offers over 1,00 game titles, from usual favorites Pragmatic Play, bGaming, Habanero and dozens more. In addition to their impressive slots offering, Moozi also offers arcade games, live dealer tables, scratchcards, and classic table games. 

New players can jump in with a generous welcome bonus of 20,000 Gold Coins (GC) and 1 Sweeps Coin (SC), all without making a purchase, so long as you’re not in one of the 4 restricted states: Washington, Nevada, Idaho, and Michigan.

Moozi was launched in late August 2024, which makes it a relative newcomer to the sweeps-scene. As such, this Moozi review and commentary will be developing as the platform scales and we get more experience playing. So do keep checking back from further updates!

Pro’s

  • Impressive game selection with 1,000+ games
  • Refer-a-friend programme available
  • Multiple live support options
  • Generous welcome package for trial

Con’s

  • Multiple complaints from users re KYC & account closures
  • Very limited banking support
  • Limited purchase bonus options

Editor’s Note:

We were originally impressed with the large number of games available on launch, and some interesting proprietary features – such as a customizable pruchase slider. However these pros are starting to look less appealing after some more extended testing, and further issues around random account closures, very extended KYC delays and frustrations with customer service are being flagged by the player community.

This has impacted our rating, which is below the average for what we deem acceptable for a reputable sweepstakes casino.

We suggest some more established brands – like the ones listed below – for a better player experience.

How Moozi Casino Works

Moozi is a sweepstake casinos, which means it’s not technically classed as a real money casino. This distinction means that Moozi is legal in 46 US states, and players can play casino-style games without having to make a purchase, by using one of the alternate mode of entries (AMOE) provided.

In reality, many players opt to purchase additional credits, in the form of virtual currency called Gold Coins (GC). This GC currency doesn’t have any real value but offers gameplay, similar to the free balance you get in demo play versions of certain games. 

Sweeps Coins (SC) are a second type of coin which can’t be purchased, but can be offered as a bonus when you purchase GC packages. These SC allow Promotional Play. Any winnings from this gameplay can we redeemed into real money one a one to one ration into USD. There are wagering requirements of 1x before you can request any redemptions.

Moozi Bonuses

You can currently claim 3 different bonuses at Moozi – a Welcome Bonus, Daily Login Bonus and a referral bonus. In addition, there are multiple “loyalty” bonuses and incentives, which you can claim via their socials as well as their email nesletters.

Current Moozi Bonuses

 

Currently, it looks like there is no dedicated Deposit Bonus, which strikes us as a missed opportunity. There are various purchase packages available, which we’ll unpack in more detail down below.

Bonus Overview

No Deposit Bonus:  20,000 GC + 1 SC
Purchase/Deposit Bonus:  3 special offers 
Daily Login Bonus:  3,000 GC + 0.3 SC
Loyalty Bonus:  not confirmed
Refer-a-friend Bonus:  Up to 3,000,000 GC + 30 SC
VIP Program:   5 levels 
Mail-In/AMOE Bonus:  3 SC

Summarising the various Moozi Bonuses, there are a few ways for players to claim freebies:

  • No Deposit Bonus: this is a great bonus if you want to test out Moozi. You simply add your email when creating your account, and immediately get credited 20,000 GC + 1 SC. No need for a code or deposit!
  • Daily Login Bonus: you can get up to 3,000 GC + 0.3 SC. However, this bonus pays out over 5 Days, and if you miss just one day it resets to ZERO! It also triggers KYC, and is not available for the first 5 days after a new account has been created.
  • Refer-a-friend Bonus: the Moozi referral scheme pays out a maximum 3,000,000 GC and 30 SC and is limited to 10 player referrals only.  Whilst an attractive offer, do take note that the pay-outs are progressive, i.e. your first referral will earn you 100,00GC and 1SC whilst your final 2 referrals will each nett you 500,00GC and 5SC. The bonus is only payable for accounts that have been KYC’d.

Moozi Bonus – Assessment & Verdict

6/10: An attractive no deposit offer, but lack lustre benefits for depositing players.

Our Feedback:    We’ve rated Moozi 6/10 on their Bonuses, which may seem a bit harsh, but rest assured we’ll review the rating should future Bonuses become available. I felt, similar to other members of our team who played and tested Moozi, that the lack of a decent and well structured deposit bonus is a missed opportunity. As it stands there is little incentive for players to continue post receiving the freebies.

The site is also very stingy with their Sweeps Coins – the no deposit bonus only awards 1 SC, and the Daily Login bonus offers an eeven less attractive 0.3 SC. 

The referral program is attractive in that it only requires a KYC to trigger (most other sites require a deposit), but this means that you’re restricted to 10 referrals. The pay-outs are also lower, and again the Sweeps Coins you earn don’t scale at the same rate, meaning you only clear 30 SC instead of a full 50 if all referrals were measured equally. 

So a bit of a mixed bag, with enough on offer to attract casual players but little to entice the shreweder social casino players.

Pros

  • Attractive no deposit bonus
  • Unlimited Mail In bonus
  • Low wagering requirements at just 1x

Cons

  • No attractive deposit bonuses
  • Package incentives are somewhat skewed
  • Limited to 3 “one off” deals only

Moozi Games Selection

Moozi’s selection of casino-style games is surprisingly developed, considering the platform is still new. Players have access to over 1,000 games, including slots, arcades, table games, scratchcards, bingo, live dealers, as well as mine and crash games.

However, I couldn’t help feel that the site suffers from some user experience issues: the game categorisation takes some getting used to, with most of the primary navigation limited to the filter and search bar. This makes finding specific game providers and exploration of titles somewhat cumbersome, especially on Mobile.

Whilst you can browse the lobby and get some (limited) details on each game, actual gameplay requires your account to have passed KYC. 

During our testing, we have also noticed frequent changes to the available game portfolio – i.e. Plinko and Limbo from Hacksaw Gaming appeared and then got pulled, as well as Evolution being pulled from Moozi’s Live Games category. I accept that this may be not unusual for new platforms, however it does frustrate the player experience to some extent. 

Games Overview

Number of Titles:  1,000+
Types of Games Offered: Slots, Bingo, Keno, Sic Bo, Arcade, Scratch cards, Crash Games, Live Dealers, Blackjack, Poker, Roulette, Baccarat
Top Titles:  Geisha’s Revenge, Bigg Bass Extreme, Coin of Zeus – Hold & Win
Providers:  (19) Pragmatic Play, BGaming, BoldPlay, Peter & Sons, Hacksaw Gaming, Fantasma, Habanero, Betsoft, Caleta Gaming, Turbo Games, Darwin, Evolution Gaming, EvoPlay, Expanse, IdnLive, PG Soft, Mancala, Swintt, Slotopia
Proprietary/Exclusive Games:  Yes

After signup, you’re able to hit the gaming lobby immediately, and given the no deposit bonus of 20,000 Gold Coins there’s no need to deposit funds prior to playing. However, the site does require you to verify your account through KYC process before you can play any games (whether free or Promotion mode).

Navigation is straightforward – albeit a bit cumbersome – via the main filter categorisation and you can find some game information when clicking on each thumbnail. This includes the game type and provider, bonus features, pay reels and max win, but you won’t get detailed information on the RTP.

 

 

The majority of games are by Pragmatic Play and bGaming, with some more obscure providers such as BoldPlay, Swintt and IDNlive rounding out the offering. 

ONLINE SLOTS

The slots section offers up a smorgasboard of the usual titles and types, including 3D slots, classic reel machines, jackpots, Megaways, and more. I’ve noticed that the filter in the main navigation doesn’t seem to impact the view (i.e. switching from Sort A-Z vs New doesn’t change the selection) which again makes finding specific titles more difficult than it needs to be.

RTP information is not available, but minimum bet sizes – in both free play and Promo mode – are suitably accessible starting at just 0.1 SC and scaling to 100 SC or more. During testing, we got treated with strong RTP’s by team favorites Big Bass Bonanza, Sugar Rush and Gates of Olympus 1000, but unfortunately weren’t able to find any Plinko style games – a new but very firm favorite of ours!

SCRATCHCARDS

With over 40 scratchard titles available at Moozi, fans of this genre are well catered for. Surprisingly, Gaming Realms titles are not available at Moozi, with the site opting to feature instant win games by Hacksaw Gaming, with some scratchard games by BoldPlay and BGaming providing some welcome differentiation from other sweepstake sites.

CRASH

With the emergence of crypto casinos, I’ve been enjoying the more modern crash gaming titles and liked to see this as a category on Moozi. The selection is ok, if you need to scratch an itch, but is missing some of the standout titles of the genre like Aviator.

TABLE GAMES

The table games selection seems to have been impacted in recent changes – initially in our testing, Moozi boasted a surprisingly large selection of table games, including multiple roulette variants by bGaming. However, when it came time to publish, a quick check revealed that this had changed, and we now have a more limited selection of just 13 titles. And no roulette or blackjack options!

LIVE

Whilst not uncommon for sweepstake casinos, the live games/dealer selection is virtually non existent, with just some MOOZI EXCLUSIVE titles offering obscure game variations.

LOTTO

There’s a bit of overlap between the Lotto and Bingo tabs, so you’ll find multiple titles from Caleta Gaming offering bingo, keno and lotto type games. 

BINGO

Grouped together with some lotto and keno titles, you’d find a selection of Bingo games under the game category Bingo (and Lotto). They’re all games by Caleta Gaming, and rather obscure provider in the social casino space, but worth checking out if you enjoy these types of games! Multipliers can be quite juicy going up to 15,500x, so if Lady Luck is on your side, why not check them out!.

Moozi Games – Assessment & Verdict

8/10: Strong offering – especially for relative newcomer – but no live casino options

Our Feedback:   I was very impressed by the overall variety on offer at Moozi with 1,000+ titles – especially for such a newcomer to the scene! In addition, including some lesser known indie provider – like Caleta, Turbo Gams, BoldPLay and others – adds a nice layer of differentation if – like me – you have become a bit jaded by the cookie cutter selections offered by a lot of new social casinos.

My main pain point lies more in the user experience of the game lobby. The main navigation is limited, the categorisation somewhat random and the filters could support better discovery. All these things will likely improve over time but for now, it could be improved.

And whilst it’s certainly not unique to Moozi, the lack of decent live casino games is a drawback, especially when this is available on leading platforms such as Stake.US. Similarly, the lack of  RTP information feels a bit dated in the current climate, where players are increasingly expecting more transparency.

Pros

  • 1,000 games +
  • 19 providers, including some lesser seen names such as BoldPlay and Caleta Gaming
  • great selection of slot titles
  • good coverage on Instant Win titles

Cons

  • Lacks live casino/live dealer options
  • No RTP information
  • Frustrating categorisation and game filters

Moozi Banking Options

To be honest, there’s not much to see here and we hope that Moozi will be adding additional payment and banking support here in the future. Right now, you can add a bank card, but you won’t be able to use it. Instead, you will need to rely on bank transfers to purchase Gold coin packages or to redeem any Sweeps coins.

There is some support with 12 pre-added banks to make the process less painful, but if your bank is missing you will need to add the details manually. 

Payment Options Overview

 PAYMENT OPTIONS PURCHASES REDEMPTIONS PROCESSING TIME
Bank Transfer  < 3 Days

In order to interact with your wallet you will have to verify your identity first, after which you can easily access the payment options by hitting the GET COINS button.

To purchases coins, simply:

  1. Hit GET COINS
  2. Browse the available package purchase options
  3. Select the one you want and hit BUY NOW
  4. Fill in the banking details
  5. Confirm your purchase

Right now, even though can add a bank card, Moozi will only process bank transfers to purchase packages. There are a host of pre-set packages and deals available, but you can also set your own custom package by using the slider. This will allow you to buy packages from as little as $2 all the way up to $5,000. The higher packages give you more bang for your buck in terms of SC and GC, and it’s worth checking the bonus offers to make sure you’re no missing out.

To enable redemptions, you will need to collect at least 100 SC and satisfy the 1x play-through requirements. After this, your account becomes eligible and you can request a redemption to the same account that you used previously for any purchases. You should allow between 24hrs and 72hrs for your request to be processed and the funds to hit your account (it can take a bi tlonger on your first attempt).

To request a redemption, follow the steps below:

  1. Click REDEEM button
  2. Specify the amount you’d like to cash out
  3. Enter banking info
  4. Confirm your redemption request

There are additional redemption limits for residents of New York and Florida of maximum $5,000 per session.

Moozi GC Packages

PRICE GC SC
$5 50,000 5
$2 20,000 0
$3 (One Time Offer) 70,000 7
$10 (One Time Offer) 120,000 12
$5 (Choose 1) 55,000 5
$9.50 (Choose 1) 105,00 10.50
$25 (Choose 1) 270,000 27
$19.99 200,000 20
$49.99 500,000 50
$99.96 1,000,000 100
$499.66 5,000,000 500
$998.88 10,000,000 1,000

As you can see there are a few pre-set packages and deals available for players. The minimum option of $2 doesn’t yield any SC, and it looks like right now you get the most value in terms of SC out of the $25 package (giving you a total of 27 SC). These ratios are far below what you can get at competitors, so it might make sense to compare packages before committing to a larger purchase.

Moozi Banking – Assessment & Verdict

4/10: Innovative purchase slider, but just one payment option.

Our Feedback:   With just 1 type of banking support in the form of bank transfers, I can’t rate this any higher when most sweepstake casinos offer a ton of more user friendly options.

Moozi does have 1 redeeming feature here which is their novel approach to giving players more control over what packages to purchases with their pakacge slider. This is a great addition in our opinion, as it brings the experience closer to what you’re used to from traditional online casinos where you have full control over your deposit amounts.

The redemption processing time of 3 days is also quite competitive and will be attractive to players when compared to some competitors taking as long as 10 days to process requests.

Pros

  • customisable purchase slider
  • quick redemption processing times

Cons

  • only supports bank transfers
  • value of SC for most packages is on the low side
  • redemptions & account closure issues being reported by players

Is Moozi Casino Legit?

After playing at Moozi, it seems that the site is following all the regulations that govern sweepstakes in the US. It restricts states where sweepstakes are illegal, players have to KYC, they can play with no money and there is the mail-in AMOE option.

The company details are verifiable and listed as Moshy Gaming LLC with a registration address of 251 Little Falls Drive, Wilmington, DE 19808. Whilst the company and site don’t list a gambling license, this is not a requirement for a sweepstake casino and as such doesn’t raise any concerns. The games are largely supplied by trusted and established game providers.

Moozi casino is a new sweepstakes operator, and as such we have limited info on how they treat players, and with the lack of a clear track record, it’s probably prudent to remain cautious. Especially after we’ve found a rising number of complaints on various review sites flagging random account closures and non-payments of winnings (especially the larger ones). This is clear red flag and until resolved, we would urge players to be careful.

Responsible Gambling Features

There are some limited options around Responsible Gambling and Player Safety, which you can find under your account overview.

You can:

Session Reminder: set a notification to remind you to log off.

Self exclude: chose a period of time – fom 1 day to 90 days maximum – during which all game play will be blocked.

Daily GC Purchase Limit: set a period and amount that restricts how much you can sped in a 24hr period. 

 

Moozi Trust & Safety – Assessment & Verdict

4/10: Negative player reviews urge caution.

Our Feedback:   As a new platform, we have to be extra cautious with our assessment due to limited track record. Whilst there are no apparent legal concerns regarding Moozi and the sweepstakes model it operates under, recent player comments have thrown up some red flags. There are a growing number of players complaining about account closures and redemption issues, which is why we will wait and see before making any improvements to our rating.

Pros

  • KYC requirement
  • Some Responsible Gambling features

Cons

  • negative player comments around account closures & redemption issues
  • limited track record as a new operator

Moozi Customer Support

The operator offers 24/7 Live Chat via their site, which in our testing has been very responsive and provided acceptable replies for most basic account level queries. There is an on-site FAQ, which I found quite limited and too generic to be of much use. Finally, there is also an email address which will provide feedback for specific issues and guarantees a 12 hr turn around time.

Moozi Customer Support – Assessment & Verdict

7/10: Quick live chat support but some issues getting help for complex queries.

Our Feedback:   We tested the live chat function a few times and were satisfied with quick replies to most standard player queries. Email support was similarly quick and received within the 24 hour specified period. Th eon-site FAQ is very generic and doesn’t provide much help for more involved queries and just directs you back to the live chat. 

Pros

  • Live chat is very responsive
  • Email response times < 12 hrs

Cons

  • FAQ is generic and somewhat limited
  • lack of phone support

Moozi Casino UX

Moozi is a new platform, however you might not think so at first glance. The overall design and feel of the platform comes across as rather dated, with little customisations and sometimes jarring colour combinations. 

All the main navigational components are there however, and players with some experience on other sweeps sites won’t have a problem getting around the lobby. Discover of game titles does take some getting used to, with the filters not always responding to the selection which sometimes requires a refresh. The search bar will generally get you to the title you’re after, however this limits players to previously known titles.

Moozi doesn’t have a dedicated mobile app for either iOS or Android and unfortunately the site feels clunky on mobile, with some frustrating navigational issues and gameplay lag. You will still be able to play – assuming you have a stable internet connection – however here are more polished sweepstake casinos out there that provide a better responsive gameplay.

Moozi UX – Assessment & Verdict

7/10: Design feels dated, although it will work just fine.

Our Feedback:   The overall design and UX feels very cookie cutter and dated – which might be a good thing, since most players will find it familiar and have no problem navigating around the main game lobby.  Personally, I would like to see more details for each game, including RTP and minimum/maximum bet sizes. Bonuses are shown prominently so you don’t need to dig through the site to try and claim a promo, which is a nice touch.

Ultimately, there are some issues on Mobile, with filters not working as expected. I strongly feel that a mobile-first approach is key for a quality, reputable provider trying to compete with more established sites, which is why we deducted a few points from the overall rating.

Pros

  • Familiar design layout makes it easy to get started
  • Easily find bonus and offer details
  • Super quick registration using social signup

Cons

  • UX feels unfinished places
  • Game discovery is hampered by limited navigational components
  • Some filters get “stuck” when switching between selections
  • Mobile UX could be improved

Sites Like Moozi

Moozi seems to be the first site launched by Moshy Gaming LLC, and as such we couldn’t find any sister sites under the same operator. 

Whilst most sweepstake casinos will be similar to Moozi in terms of gameplay, there are no additional brands or sister sites at this time.

Moozi Review – Summary & Verdict

Moozi surprises with a huge game library, especially for a new casino, offering more variety than more established sites like Chumba or McLuck. I did flag the lack of a proper deposit bonus as a missed opportunity, and whilst the no deposit bonus makes it easy to have a no risk play, it isn’t as generous as you can get at say Fortune Coins and Jackpota.

The game selection is also skewed towards instant win games and slots, which is great for fans of these genres, but lets down the more serious players of table games and live dealer options.

The biggest drawbacks we found from our testing related to a lack of payment options – this may be an area that is being developed, but for now, purchases and redemptions are limited to bank transfer only.

And whilst Moozi offers a nice enough platform, we did find a worrying trend with player complaints around account closures and redemption issues. This was a clear red flag for us, and we’d want to see Moozi address these and invest in building up a more established reputation before we can more confidently recommend the site.

FAQ

Is Moozi casino legal?

Yes, Moozi casino is legal in 46 states with the exception of Washington, Nevada, Idaho, and Michigan.

Can I play for free at Moozi?

Yes, in order to claim Moozi free, no deposit bonus 20,000 GC + 1 SC, you simply need to register an account, accept the Terms and Conditions, and verify your identity.

Can I win real money at Moozi?

Technically, you can’t win real money at Moozi, however you can win Sweeps Coins which you can exchange – or redeem – for cash.

Does Moozi have a sign up bonus?

Yes, Moozi has a no deposit bonus for new customers, which you can claim when signing up. The bonus is 20,000 GC + 1 SC.

Is Moozi casino legit?

Moozi casino does satisfy all regulatory requirements of being a sweepstake casino, however we have found too many negative player reviews to confidently recommend Moozi as a trusted platform.