Why Choose This Casino
Up to £100 Welcome Bonus
+100 Free Spins
New UK based customers only. You must opt in (on registration form) & deposit £20+ to qualify. Offer valid 7 days from registration. Debit card deposits only (exclusions apply)
JackpotCity Casino is one of the oldest online casinos in the game, having launched back in 1998.
They were different times. Titanic and Saving Private Ryan were cleaning up the box office, Britney Spears dominated the charts, and a little company called Google started to help us find our way around the internet. It was a bold move to launch an online casino back then, and JackpotCity Casino was one of the pioneers who helped the whole industry blaze a trail.
JackpotCity has come a long way since then, and today’s casino is very different from the gaudy and blocky effort that first hit the net. It still has a fairly small yet well-curated game selection, solid bonuses and a friendly and welcoming design, but it’s a different beast in 2024.
Now, they don’t have great user reviews, to put it mildly, but we’ll get to that. Let’s find out the full details in this in-depth JackpotCity Casino review.
Is JackpotCity Casino a scam? No. The company is fully registered with the Malta Gaming Commission and the Alderney Gambling Control Commission.
Malta is a solid gaming commission that has taken action against bad actors of late and keeps its house in order with regular audits. Alderney isn’t so big a deal, but signing up with two gaming commissions is a solid sign that a casino wants to play by the rules.
JackpotCity Casino also works with some of the leading software providers, including Microgaming, NetEnt, Pragmatic Play and Evolution Gaming. These are some of the top companies in the industry, and their games are both top-tier and audited for fairness.
Now, there are issues with the user reviews. Pretty big ones. The casino has been trashed on Trustpilot and has a 1.8-star rating, with a lot of withdrawal issues. To their credit, the casino keeps responding to players and looks to be sorting the issues, so we’d say this isn’t a dealbreaker. But it isn’t a good look.
The operator uses the latest SSL encryption technology to stop your information from leaking. So, is JackpotCity Casino safe? Yes to that question, too.
Freebies are some of the things that make online gaming more interesting. JackpotCity understands the importance of rewards for both new and existing customers.
This section highlights some of the offers you may come across.
All new players on this site are entitled to this offer. The JackpotCity welcome bonus normally varies depending on your region. For instance, UK players normally receive a 100% deposit match bonus of up to £100 plus 100 free spins.
One thing you should keep in mind is that you need to deposit a minimum of £20 to qualify for this offer. Ensure you do this within seven days after creating an account; otherwise, you won’t get it.
There’s no JackpotCity Casino free bonus at the moment. However, players can occasionally enjoy this offer through various promotions. It’s important to check your email regularly to see whether there are notifications for the latest no-deposit bonuses.
This offer is suitable for avid slot gamers. Players can get JackpotCity Casino free spins through the welcome bonus, which is only valid for the Gold Blitz and Jackpot City Gold Blitz slots.
Note that free spins don’t have a wagering requirement. You can cash out your winnings whenever you want.
No JackpotCity Casino bonus code is required to claim any offer at the moment. The operator automatically rewards you if you meet the requirements.
JackpotCity features 700+ games to choose from. Players can enjoy an extensive range of slots. These include classic 3-reel machines and exciting progressive jackpots. Table game enthusiasts can also explore different variations of poker, blackjack, roulette, and baccarat. Those who want to experience an interactive gaming session can explore various live dealer options.
The majority of these casino offerings are provided by reputable providers such as Microgaming, with additional support from NetEnt and Pragmatic Play. Evolution Gaming produces a lot of the Live Casino games.
As you’d expect from these companies, the games boast sleek interfaces and high-quality graphics. Other options that you’ll find on the platform include Slingo, Game Shows, and Instant Wins.
JackpotCity is renowned for offering a variety of exclusive games with exciting features. A good example is the slot entitled Jackpot City Gold Blitz. This game is complete with an exciting bonus round that offers you 30 free spins with wild multipliers. Lucky players have an opportunity to walk away with the huge prize of £430,000.
Slots make up the largest part of JackpotCity’s catalogue. When you visit the casino, you’ll come across 430+ titles. Some of the most popular machines in the casino include:
The best thing about the JackpotCity Casino slots on this platform is that they come with quality graphics and background sounds. They also have unique themes that immerse you in the entertainment space. Moreover, they are packed with numerous built-in bonus features that offer you an opportunity to win huge amounts.
Enjoy the Vegas experience from the comfort of your home by trying JackpotCity live dealer games. This casino has heavily invested in this section. The videos are streamed in HD, and the 3D animations are clear and detailed. You’ll also appreciate the crisp sound quality.
Gamers can converse with the croupier or other users using the chat function. Those who love multitasking can join multiple sessions at once by tapping the +tables button. Below are some of the options you’re likely to come across.
It features a classic roulette wheel and table. Here, you can place bets on your favourite numbers, colours, or sections of the wheel. Common live roulette variants you’ll come across on the site include Classic European, Roulette Speed, and Roulette Double Ball.
This card game combines strategy and skill as players aim to beat the dealer by getting a hand total closest to 21. More interestingly, it is made available with several betting limits for casual players and high rollers. Some of the live blackjack variants popularly offered on the site include Party Blackjack and Classic Blackjack.
It is simple and allows for a fast pace of the game, which are some of the reasons players love it. Players who try live baccarat can bet on either the player’s hand to win, the Banker’s hand winning, or for a tie. That’s a nice touch that adds another element to the gameplay. Among the variants on offer are Baccarat Squeeze and Punto Banco.
It brings the thrilling atmosphere of a traditional poker room to online players through real-time interaction with a professional dealer. Participants can enjoy popular variations such as Texas Hold’em, Three Card Poker, and Casino Hold’em.
There are no crypto or bitcoin games here.
JackpotCity Casino is a real-money gambling site, so you won’t find social or sweepstakes games.
JackpotCity works with some of the best software developers. Prominent among them is Microgaming, known for high-quality graphics and innovative gameplay mechanics. It also pays close attention to safety.
The live dealer section is mainly powered by Evolution Gaming. This provider mainly focuses on offering an immersive and interactive online gaming experience that combines the excitement of a physical casino with the convenience of online play.
Other popular developers include.
Payment is a top priority for all online gamblers. The main options on this site include PayPal, Skrill, VISA, MasterCard, Neteller, Ecopayz, and Paysafecard. These methods are quite few compared to those offered by other platforms. However, they’re fast and convenient.
Funding your account is simple whether you’re new or experienced. Below are the steps to follow.
Players need to access their winnings after a successful gaming session. Follow this procedure.
JackpotCity doesn’t accept cryptocurrency payments at the moment.
All players on this site join the JackpotCity VIP programme. Immediately you sign up, you’ll automatically get 2500 points and start from the Bronze level. You will continue accumulating more points and move to a higher status as you continue placing more bets.
Members of the loyalty scheme enjoy several perks, including special promotions, faster withdrawals, and higher betting limits.
This casino maintains a clean and organised layout. At the top of the site is a straightforward menu that provides quick access to information on games, promotions, and banking.
Its visual design combines sleek graphics with a modern colour scheme, creating a polished and engaging atmosphere. The most important thing is fast loading times, and you won’t experience lags when playing.
Enjoy your favourite games on JackpotCity from wherever you are. The website is designed using HTML5 technology to ensure it responds well on devices with smaller screens. Players should expect to find all the features that are included in the desktop version. The main menu is conveniently located, and you can access various games and bonuses.
This casino further promotes mobile gaming by offering a dedicated mobile app, and it is available for both Android and iOS devices. It features an intuitive interface that allows you to switch between games, bonuses, and other sections. The graphics and sound quality remain top-notch, delivering the same immersive experience.
JackpotCity has a 1.8-star rating on Trustpilot, which is a concern. A lot of recent negative reviews come from players who have won big and then experienced withdrawal problems.
But the casino was actively responding and trying to fix the problems, so read into that what you will. 80% 1-star reviews compared to 9% 5-star reviews really aren’t an accident, though, and there are clearly some problems.
“I play at JPC a lot, and a few months back, I won $10,500.00. I used a prepaid credit card and, not thinking, threw the card out after depositing in the casino. So when I cashed out my winnings, I couldn’t prove the credit card was legit because I had, as I said, thrown it out. They could have used the fact I could not verify that card and not paid me; instead, they chose to pay my winnings!!!”
Katherine Madsen, Trustpilot
“My experience with Jackpot City Casino has been a mix of highs and lows. The game variety is pretty good, especially for slots enthusiasts like me. The bonuses are okay, but I’ve seen better offers elsewhere.”
Darrell Lashley, Trustpilot
“Absolutely waste of time and effort to play on this site!!! Easy to deposit but the opposite to withdrawal. Waiting over 2 hours to talk to someone only to be cut off!!! It’s been 3 months since I started the withdrawal”.
Angela Woodward, Trustpilot
Gambling can be entertaining and rewarding. However, it can easily become addictive, especially if you don’t know how to control your gaming activities. Addiction is a serious issue, and online casinos, including JackpotCity, understand this. The platform offers a wide range of tools to promote responsible gambling. They include.
Players can also get further help from third-party organisations such as Gambling Therapy and Gamcare once they realise they’re heading in the wrong direction.
Players can randomly experience problems when playing at JackpotCity Casino. It could be payment or even technical issues. You can find some solutions by going through this casino’s detailed FAQ section.
If that’s not enough, you can reach out to the customer service department through the live chat function. The agents are available 24/7 and are always ready to assist.
After conducting thorough research, it’s evident that JackpotCity Casino is worth a try. Both new and experienced players love it due to the number of games it offers and its generous rewards. Another impressive thing is its mobile friendliness. The main problem here, though, appears to be the number of payment solutions it supports and some withdrawal issues for winners. But, generally speaking, this is a good casino with a rich history that has been in business for almost 30 years.
Up to £100 Welcome Bonus
+100 Free Spins
New UK based customers only. You must opt in (on registration form) & deposit £20+ to qualify. Offer valid 7 days from registration. Debit card deposits only (exclusions apply)
No. This is because it holds a valid licence and follows all the requirements of the industry.
Several factors indicate that the operator is legit. The main ones are that it partners with reputable software developers and offers recognisable payment solutions.
The site allows you to use VISA and MasterCard for payment. However, they don’t accept Revolut, Apple Pay, and Google Pay at this time.
This site belongs to Betway Limited.
Players can get this reward when they sign up and make their first deposit. You can also snag it through loyalty programmes or by participating in specific events.