Jackpotjoy

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4.0/5

Why Choose This Casino

Get 70 Free Spins

When you play £10

*Click for full Rules. New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. ‡ Current Jackpots are across selected games.

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Key Takeaways

  • Registered: Gibraltar, UK Gambling Commission (License No. 38905)
  • Company Founded: 2001, United Kingdom
  • Parent Company: Gamesys Operations Ltd
  • Welcome Bonus: Up to £50 in Bingo tickets and 30 Free Spins
  • Withdrawal Times: 24 hours to 5 days
  • Live Casino: Yes
  • Sports Betting: No
  • Payment Methods: Debit card, PayPal, Neteller, Skrill, Paysafecard, Bank transfer

Jackpotjoy Casino Overview – Up to £50 in Bingo tickets and 30 Free Spins

Jackpotjoy started out as a bingo site all the way back in 2001. Since then, it has evolved into a complete casino, with slots, table games and live dealer games. Now it’s one of the biggest names in the industry, especially in the UK.

It was one of the pioneers of the online gaming scene and a focus on the social interactions between the players proved to be a devastatingly effective growth strategy. That strong sense of community, an ever-increasing selection of games that expanded to the full casino repertoire of slots and table games, and constant investment in a slick UX and better graphics helped build one of the biggest platforms on the UK scene.

The platform has worked with popular British celebrities that include Britain’s Queen of Bingo Barbara Windsor. This has helped boost its profile with the British public.

After several changes of ownership, Jackpotjoy has found a home with Bally’s Corporation, an online gaming giant with the resources and expertise to maintain the bingo site’s winning reputation.

Super Quick Jackpotjoy Casino Summary

Pros

  • Huge number of games – Great variety of bingo games, including exclusive themed rooms
  • Advanced social features – Strong emphasis on community
  • Wager-Free Promotions – Regular promotions free of wager requirements

Cons

  • Slow withdrawals – The e-wallet is fast, other methods are slow
  • No cryptocurrency support – That limits payment flexibility
  • Slow customer service – At peak times, support can be slow

Is Jackpotjoy legit and safe? 

Is this site legit and will I get my money? They’re two of the most important questions people face when choosing a new gaming platform. And with Jackpotjoy, the answer is a resounding yes.

This is a big company, with an even bigger parent company that owns 15 brick and mortar casinos in the United States, as well as Virgin Games, Monopoly Casino, Rainbow Riches Casino, Double Bubble Bingo and Bally Casino online. Gamesys Operations Ltd runs Jackpotjoy, and that is part of Bally’s Casino group.

Gamesys Operations is registered with the UK Gambling Commission and Gibraltar Gambling Commission. It also undergoes independent audits to ensure fair play from the games and platform. This online casino holds itself to the highest industry standards and has the certificates to prove it.

Jackpotjoy has signed up for just about as much regulatory oversight as it can get, so rest assured that the Random Number Generator is truly random, and the games are fair. You also have that big company level of protection when it comes to your payouts.

Jackpot Joy employs the same advanced SSL encryption technology you’ll find in major financial institutions. Furthermore, the platform’s partnerships with reputable game providers like NetEnt, Microgaming, and IGT are further trust signals.

Welcome Bonuses and Promotions

When you sign up with Jackpotjoy and make a minimum deposit of £10, you get up to £50 in Bingo tickets and 30 Free Spins. Unlike many other online casinos, Jackpotjoy’s promotions often come with no wagering requirements. So, you can withdraw any winnings immediately and not get trapped in an endless wagering requirements cycle.

There is a steady stream of bonuses to keep regular players entertained. You can play free games like Doubly Bubbly and Winning Streak, where you can win cash prizes and bonuses without placing an actual bet. You’ll also receive regular deposit bonuses, prize draws and cashback deals.

Game Selection

Jackpotjoy started out as a hardcore Bingo lovers’ site, but now it has something for everyone. Bingo is still the heart and soul of the site, and you can get 75,80 and 90-ball games that have evolved beyond basic bingo into themed extravaganzas.

Deal or No Deal Bingo gives you the legendary red boxes and the banker to contend with. The Crystal Maze uses crystal bonus rewards to unlock new levels and special prizes. In Monopoly Bingo, players advance round the board by winning bingo games, and Coronation St Bingo features famous names and landmarks from the iconic British soap opera.

Bingo games that have evolved from some of the most popular video slots, like Rainbow Riches, have also proved popular additions to the Jackpotjoy games library.

The Slot game selection at Jackpot Joy is just as diverse, featuring popular titles like Rainbow Riches, Starburst, and exclusive games like Tiki Island. NetEnt, Microgaming, and IGT are the main game providers and with software partners like these, high quality games are guaranteed.

If you prefer Table Games, Jackpotjoy has all the classics, including variations of Roulette, Blackjack, Poker and Baccarat. The platform also features a Live Casino section, where players can interact with real dealers in games.

There are more than 1000 games to choose from, which is enough for pretty much anybody.

Sports Betting

Just this year, the company added sports betting to its services on the lead up to the Euro 2024 football tournament. Now it offers betting on a wide range of sports, from football and rugby through to boxing and snooker. You can bet on the UFC, or Lacrosse, and major sporting events from around the world are well covered.

Progressive Jackpots

Jackpotjoy offers a series of progressive jackpot games with prize pots well in excess of £1 million. They include Double Bubble Jackpot, Tiki Island Jackpot, and Mega Moolah, which holds multiple records with multi-million-pound payouts. These games feature across a number of different gambling sites, which means a lot more people are contributing to the rolling jackpot.

These games offer the thrill of playing for life-changing sums of money with a single spin. Double Bubble Jackpot often features a jackpot that exceeds £2 million, and that’s why it’s one of the most popular games on the site.

Jackpotjoy is an awesome casino site, but it has stayed in its lane when it comes to sportsbook betting and just doesn’t offer anything like that.

Payment Options

You can make more or less instant payments with major debit cards, e-wallets such as PayPal, Apple Pay, Neteller and Skrill, as well as the likes of a Paysafecard and bank transfers.

Deposits are processed instantly, so you can start gaming immediately. However, it’s important to note that the minimum deposit amount is £10.

The only real reason to use a debit card is the higher deposit limit. You can deposit up to £10,000 at a time, while you’re limited to £5,500 with Paypal and £5,000 with Apple Pay. They seem like reasonable limits, honestly, and you’ve got to be going pretty hard for those to be an issue.

Withdrawal Times

Withdrawal times vary, depending on the method chosen, and the system is designed to return the funds to the card or wallet you used to make a deposit. E-wallet deposits and withdrawals are typically the fastest. They often take less than 24 hours to deposit your funds. Debit card and bank transfer withdrawals can be much slower. Debit card withdrawals typically take 2-5 days, while bank transfers might not complete for up to 7 days.

If you’re withdrawing large sums, or you’re using the old-world banking methods, then it can take a while to get your money. Too long really. We recommend you use an e-wallet, then you just won’t have to deal with lengthy delays.

RTP Rates

Most of the Slot games have RTP rates ranging from 95% to 97%, which is standard for the industry. Starburst has an RTP of 96.1%, while Rainbow Riches offers 95%. With all other things being equal, the RTP rates can make a major difference to your winnings and playing time. So, it’s worth checking out the games with the biggest RTP rates, especially when you’re starting out.

Table games such as blackjack and roulette generally have higher RTP rates, with blackjack taking the title with more than 99%.

VIP Programme

The Jackpotjoy Plus VIP program is by invitation only, and you’ll only get the call if you’re depositing significant amounts and playing a lot.  

Details are sparse, but once you’ve got the nod and Plus membership, you’ll get access to exclusive promotions, monthly cash drops and regular bonuses that vary depending on your membership level. 

Mobile Experience

The Jackpotjoy Slots & Bingo mobile app is available for both iOS and Android devices and has solid ratings on both. On the Apple Store, the app has a 4.6-star rating and more than 22,000 ratings.

The app access to all games, account management features, and customer support, and looks largely the same as the simple and elegant website.

User reviews of the Jackpotjoy app are generally positive. Players like its reliability, accessibility and the way it keeps providing a smooth gaming experience even with a slow internet connection.

The app also features push notifications. On one hand that keeps you informed of all the offers and bonuses, on the other it can get pretty intrusive and feel like a hard sell in a hurry.

User Experience and Site Design

Jackpotjoy’s website design is bright, colourful, and fun. The layout is user-friendly, easy to navigate and vast when you really start digging down into the menus.

The game lobbies are well-organised. Each game’s information, including RTP and jackpot size, is easily accessible on the game page. The site and app have borrowed heavily from old-school chatrooms, too, to build a community that talks to each other. This social element has helped bring the atmosphere of the bingo hall to your home. 

There are odd reports of glitches during peak times, but even these tend to be minor complaints like a slow-loading page.

Customer Service

Jackpotjoy offers 24/7 customer support through multiple channels, including live chat, email, and telephone. The live chat option is particularly popular, as it provides immediate assistance for any and all issues.

As you’d expect from a company this size, the customer support is top tier. The staff get public thanks for their helpful attitude and the phone line is well-staffed and responsive. Again, a company this size knows the value of a proper FAQ section that answers the most common questions without needing to tie up its staff.

Player Reviews and Feedback

The users seem to like Jackpotjoy, and the reviews mention the community atmosphere, the variety of the games and the accessibility of the app. Trustpilot is a dumpster fire of 1-star reviews, but we’ve seen the same thing with other sites.

However, like any platform, it has its share of critics. Some players don’t like the withdrawal process, particularly the speed of processing and hassles withdrawing large sums. Using an e-wallet is pretty much the only way to get fast payments, so bear that in mind when it comes to the deposit.

  • “Jackpotjoy has so many different bingo games which I play a selection of although sapphire is my favourite, I can take part in the Sunday playoffs, I have never won this, but they are free games so they are a bonus play, which I look forward to on a Sunday night being a pensioner I find all the games fun, as we don’t go out as much as we used to. These daily games I really look forward to.” JennySplendid – Apple App Store
  • I can’t believe all the bad reviews, I’ve been searching for a decent site and after joining three which have 4.6 rating I’ve had nothing and poor games. I took my chance on jackpotjoy. Deposited just £10 … 2nd bingo game i won £68! Withdrew £40 straight away no problem! Thanks, Jacketpotjoy.” Aliciamia, Trustpilot
  • “I can see how people think they are bad as there is a lot of hassle within making withdrawals, but they do respond well with emails and live chat, think you just need a bit of patience with them. Will see how things go moving forward.” Chris Evans, Trustpilot

How to claim Free Spins

Claiming Free Spins at Jackpot Joy is easy. New players can take advantage of the welcome bonus, which includes up to 30 free spins on selected slot games. Players only have to register an account and make a minimum deposit of £10. The Free Spins are automatically credited for immediate use.

While many of Jackpot Joy’s bonuses are free of wagering requirements, some still come with terms and conditions. These include restrictions on the games the free spins can be used on, and expiration dates for the free spins.

Responsible Gambling Measures

Jackpotjoy provides a range of tools and resources to help players manage their gaming habits. The platform offers various options for setting deposit limits, which you can adjust downwards at any time. Once you set a limit, you can’t raise it for at least 24 hours, which helps stop you chasing losses and losing too heavily.

You can also set time limits on gaming sessions with a series of reality checks that tell you it might be time to leave it alone and get some sleep. If none of this works, you can self-exclude for a matter of hours, days, months or years.

The company works with several gambling support organizations, including GamCare and GambleAware, providing players with access to external help if needed. These measures go beyond the basic requirements. The platform prominently displays links to these organizations, along with a dedicated section on responsible gambling.

Conclusion: Is Jackpot Joy Worth Your Time?

Jackpotjoy is a well-rounded online gaming platform that serves up a great game of bingo with a side of social media banter. The no-wagering requirement bonuses and solid integration with most e-wallets mean this is a great bingo platform that also happens to cater to your casino gambling and sports betting needs too.

 

4.0/5

Get 70 Free Spins

When you play £10

*Click for full Rules. New members only, must opt in. Min £10 deposit & wager (excl. sports betting). 30 day expiry from deposit. 18+. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. ‡ Current Jackpots are across selected games.