Gala Casino is part of the wider Gala brand, which is most famous for its UK Bingo site. This, in turn, is now controlled by Ladbrokes Coral, after a series of mergers.This group contains three major betting providers, so it’s no wonder that Gala enjoys a good reputation online.
Gala Casino has a distinct live casino section, with baccarat, roulette, hold ‘em, sic bo and blackjack. These are provided by Playtech and include both European and Asian studios. More games can be found after loading a casino option, in Playtech’s special lobby. This also shows you which dealers are live at any time, along with how many seats are free and what stakes are in play.
Gala Casino offers an iOS app for those playing on iPhone and iPad. There is no Android app at the moment, but there is a good mobile site which any player should be able to access with a modern device.
The mobile version of the site is very well made. Like the desktop site, the mobile view has a responsive feel with clean, almost minimalist menus and graphics. This lends itself well to the smaller screen space.
Gala Casino has a separate help page, which does jar a little with the main site, but it provides a wealth of information. This includes FAQs on most site subjects, from banking to the games themselves. These can be searched.
The site makes getting in touch a little awkward, requiring players to go through the help section first and look for a problem, before deciding that they still need assistance. This puts customer support several clicks away, but at least the site offers email, phone and live chat. The team do seem to be very welcoming and quick to respond.
Gala Casino is protected by SSL encryption. The site is covered by a security certificate, issued by Symantec, with a very strong protocol and cypher. In short, customer details are protected from hackers. Credit cards are also protected by the usual Visa Verified and SecureCode systems.
This site is regulated and licensed by the Gibraltar Gambling Commissioner and the UK Gambling Commission, with license details on the site footer.
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