
Why Choose This Casino
- 10 million free Coins welcome bonus
- Monthly prize draws
- Option to play Arcade-style games
- 1x wagering requirement on Sweeps Chips
10 million Coins
+ 5000 free Sweeps Chips
18+. T&Cs apply. Void where prohibited by law.
Summary Box
- Registered: Citi Media Tech, Florida
- Company founded: 2023, Miami
- Welcome Bonus: 10 million Coins and 5000 free Sweeps Chips
- Withdrawal times: 1-5 business days
- Live Casino: No
- Sports betting: No
- Payment method: Visa, Mastercard, American Express, Discover, Trustly, PayPal and Venmo
Carnival Citi Casino Review 2025
Social casinos are everywhere these days and it isn’t easy to stand out from the crowd. Carnival Citi brings skill-based arcade games to the proverbial table, and we like them.
You can play Skee-Ball, Air Hockey, Basketball Shootout, racing games, claw machines and even a version of Dance Dance Revolution. That’s a real USP in an ocean of slots and table games, and gives you a reason to visit Carnival Citi.
That’s not the only thing that stands out in this Carnival Citi casino review. There are numerous aspects that help the casino stand out right from the start – including a very generous welcome bonus. Besides that, there are plenty of exciting games to choose from, ranging from slots to video poker.
Just be aware that Carnival City casino online is not possible for everyone. This is because the casino is restricted in the states of Florida, Georgia, Kentucky, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Utah.



Pros
- Fun arcade-style games
- 10 million free Coins in welcome bonus
- Monthly prize draws
Cons
- High conversion rate of Sweeps Chips to USD
- Lack of variety of table games
Is Carnival Citi Safe and Trustworthy?
Naturally, the first things to think about before you create an account with any online casino is whether or not the website is safe, and if you are going to be scammed. Fortunately, both of these issues are easy to verify, so read on as we cover them separately below.
Is Carnival Citi safe?
Carnival Citi have taken several steps to ensure that players’ data is safe on their website – including storing it on secure servers behind firewalls. They have also taken other measures to protect players’ information, however they do not expressly state what these measures are in their privacy policy.
It’s important to note that there are a number of caveats that players need to be aware of. The first is that – as outlined in their privacy policy – Carnival Citi may sell the personal information of customers in the state of Nevada. Although they don’t currently do so, it is still advisable for players in this state to submit an opt-out request to [email protected] if they wish to ensure their personal data will not be sold.
Is Carnival Citi a scam?
When dealing with an organisation, one of the best ways to minimise the risk of getting scammed is to do your due diligence and check what other people have to say about them. This can be particularly useful for a social casino where there is no money involved, so you are more likely to come across accurate information on websites such as Trustpilot.
Fortunately, Carnival Citi has excellent reviews on Trustpilot, with an overall rating of 4.3 stars and 93% of reviews being either 4 or 5 stars. That is about as good as it’s likely to get.
The company does not hold a traditional gambling licence, this is due to the fact that real-money gambling is prohibited on the site. Instead, the company is compliant with U.S. sweepstakes laws, and so basic Consumer Protection laws apply.
Carnival Citi Bonuses, Promotions & Bonus Codes
Like their real-money counterparts, social casinos are constantly battling with others in their industry to attain the most customers. To this end, there are plenty of Carnival Citi bonuses that go beyond the already-enticing welcome bonus. These include time-limited casino promotions, such as bonus codes and Lucky Draws.
Carnival Citi Welcome Bonus
While plenty of social casinos offer players a welcome present, the Carnival Citi welcome offer definitely scores well. With the Carnival Citi signup bonus, players can get their hands on 10 million Coins and claim 5000 free Sweeps Chips.
Despite looking incredibly enticing, the Welcome Bonus at Carnival Citi is not without its limits. The main thing to note here is that Sweeps Chips at this casino come with a much higher conversion requirement than other social casinos. Players need a minimum of 100,000 Sweeps Chips, and this equates to $100.
Carnival Citi No Deposit Bonus
As generous as it is, the Carnival Citi free bonus can’t last forever. But don’t worry, there are numerous ways to get your hands on the range of Carnival Citi casino no deposit bonuses.
First of all, it’s important to note that the Carnival Citi no deposit bonus is not guaranteed. Instead, the no deposit bonuses are given away in the form of bonus codes – and you’ll have to use numerous methods to ensure you don’t miss out. They are covered below.
Besides leaving things to chance, players can also increase their odds of winning free Coins and Sweeps Chips by playing with Sweeps Chips in the daily, weekly and monthly Lucky Draws. The more Sweeps Chips you play with, the more tickets for the draw you win, and the better your chances of securing a prize haul.
If you’re lucky enough, these bonus codes and draws could essentially act as Carnival Citi free money giveaways.
Carnival Citi Free Spins
As the website focuses on providing customers with both Coins and Sweeps Chips as part of its promotions, players are unable to take advantage of Carnival Citi casino free spins.
Like some other social casinos, players have the option to play with both the premium and standard currencies. However, just because you can’t win Carnival Citi bonus spins this way, this doesn’t mean you can’t win them at all. Rather, you’ll just have to rely on good old-fashioned luck while playing their slot games to win free spins.
Carnival Citi Bonus Code
While there are Carnival Citi casino bonus codes for players to take advantage of, these are not spelled out on the website. Instead, Carnival Citi promo codes are “available through various methods such as on platform, social media and text”.
It’s important to note that Carnival Citi casino codes can only be used once and have a time limit, although this may vary according to each exact code. Some may provide a Carnival Citi no deposit bonus code, but others may require you to deposit currency before you can access what’s on offer. Whatever the case, you’re guaranteed to get your hands on Coins and/or Sweeps Chips as if you take part.
Game Selection
Players who prefer slots will find plenty of options at Carnival Citi. So whether you’re looking for something new or sticking with old favourites, you’re bound to find something to enjoy.
Besides this, players who are looking to enjoy table games can choose from a selection of video poker titles. However, it is worth noting that the table games offering is restricted to video poker only, and as well as this there are no live casino options to choose from either.
If you’re looking for something different, why not try out one of the seven arcade-style games at Carnival Citi?
Exclusive Games and Features
Despite Carnival Citi offering its players arcade-style games and a wide range of slots, these titles are not offered as exclusive games. This means we have to conclude that – despite offering something different to your normal online casino experience – that these titles are not exclusive solely to Carnival Citi.
Carnival Citi Slots
There are plenty of Carnival Citi casino slots for players to enjoy, with a wide range of themes on offer to provide something for everyone. While players can enjoy popular titles including Arctic Wolf, Rhino, and Serengeti, there are lots of available titles.
The online slots at Carnival Citi also offer games that you may recognise based on history or pop culture. In terms of historical games, players can enjoy titles such as King Of Cairo Deluxe and Spartans: The Final Stand, while players on the hunt for games inspired by pop culture can enjoy titles such as Red.
Carnival Citi Live Casino
Although players can enjoy video poker titles, there are unfortunately no Carnival Citi live dealer games available. This is because the casino has focused its efforts predominantly on slots, with a selection of automated video poker games to offer players something in the way of table games.
Crypto and Bitcoin Games at Carnival Citi
While some social casinos allow players to use cryptocurrencies for payments and withdrawals, Carnival Citi is not one of them. Instead, players will have to rely on fiat currency payments through methods such as Mastercard and Visa to play Carnival Citi’s titles.
Carnival Citi Social and Sweepstakes Games
As we mentioned earlier, there are no options to play with real money on the Carnival Citi website. Instead, players are required to use the casino’s own currencies to enjoy their titles.
While it’s always possible to pay for coins to experience what the casino has to offer, this isn’t the only way of acquiring the virtual currencies on offer. Players can also take advantage of the numerous ongoing promotions and bonus codes to top up their balance – and get their hands on those coveted Sweeps Chips.
Gaming Providers found at Carnival Citi
While Carnival Citi have a range of both slots and table games on their website for players to enjoy, the game providers are not spelled out. Although some casinos choose to advertise who they partnered with when players scroll through their games, this is not the case here.
As such, it is hard to determine exact details as to what companies are represented on Carnival Citi, as well as what titles are developed by each provider.
Banking Options
Social casinos can have a wide range of payment options available, and the methods by which this is allowed can vary according to each casino. In the case of Carnival Citi, players are able to take advantage of numerous payment options – Visa, Mastercard, American Express, Discover, Trustly PayPal and Venmo.
However, it is important to note that the payment options are restricted to fiat currencies, so players are unable to utilise cryptocurrencies at this casino.
Depositing and Withdrawals at Carnival Citi
Although players can choose to purchase bundles of coins for a set price if they run out, the Carnival Citi casino minimum deposit amount is not made clear to players.
While the information on deposits is a bit of a let down, there is slightly better news when it comes to how to withdraw from Carnival Citi. The accepted payment methods – and by extension, withdrawal methods – are clearly laid out at the bottom of the landing page. The minimum withdrawal amount is also clearly spelled out elsewhere on the site, with Carnival Citi casino withdrawals requiring at least 100,000 Sweeps Chips, which is the equivalent of $100 USD. Players who have really hit a lucky streak can withdraw up to $10,000 per day or $25,000 per week.
However, Carnival Citi casino payout times can vary depending on the method you choose, taking up to 5 business days. Again, the exact times for each method are not laid out clearly – another big strike against the casino. This is not the fastest withdrawal time, and it could certainly be improved upon.
Withdrawing Bitcoin or other Cryptocurrencies
As we mentioned above Carnival Citi does not support cryptocurrencies as part of its range of payment options.
So if you’re looking for a social casino that will let you turn its premium currency into real money through Bitcoin, Ethereum and other cryptocurrencies, this may not be the provider for you.
VIP and Loyalty Programmes
Like other casinos, Carnival Citi also offers a VIP Programme to increase player loyalty and attract new players. Even better, the ease of access to the VIP club is a big plus. All players have to do to unlock VIP Access areas of the casino is purchase a Coin Package worth at least $24.99 (£18.75).
Unfortunately, the VIP model also has its drawbacks. The first is the fact that VIP Access in the first place is determined by your last Coin purchase, so you may have to keep purchasing Coin bundles worth at least $24.99 to continue enjoying the VIP perks on offer. The second is the fact that promotional packages will not unlock access to “VIP Categories” and games. However, that is partially offset by the fact that $24.99 worth of Coins will give you plenty of scope to enjoy Carnival Citi’s games, as well as the sizable amount of in-game currency you’ll get your hands on.
User Experience and Site Design
The Carnival Citi website is fairly easy to navigate, with the different categories of games being broken into three sections – slots, video poker, and arcade. Players can also log in as either a new or returning user – both buttons are clearly labelled in the top right corner, so you can easily pick the one that applies to you.
The user experience could be greatly improved, however. While the payment options are clearly listed at the bottom of the landing page, there is no concrete information on the minimum deposits required to purchase Coins. Besides this, players are also unable to view the developers for each of Carnival Citi’s games, so finding a game provider that you like could take a lot longer than you had planned. This can make it more difficult for new gamers, who may be looking to play with game developers they recognise.
Mobile Experience
Carnival Citi mobile gaming is strictly limited to its website. However, players can easily enjoy the Carnival Citi mobile site on both iOS and Android devices, so you still have the option of gaming on the go.
Carnival Citi App
Although some casinos allow players to access their games through an app, this is not the case here. Instead, players will have to stick to the mobile-optimised website, as there is no Carnival Citi casino app available on either the iOS app store or the Google Play store.
Player Reviews and Feedback
As you can probably guess, people have an axe to grind when they lose money – and an online casino is a perfect target. However, as we’ve mentioned, real-money gambling is prohibited at Carnival Citi – and this has undoubtedly done wonders for its Trustpilot scores.
The casino has an average score of 4.6 stars from over 2,300 reviews. However, that’s not to say everything is perfect, as there are still a few customers who have gripes with Carnival Citi. Yet, the fact remains that you’ll find this at any online casino, social or otherwise.
Some of the highlights from Trustpilot include:
“At first I was skeptical about the site, I’ll be honest about it. But after a while I can say it’s now become a favourite of mine. Tons of games and lots of excitement. They even have social media contests for free Coins. And you know what, I actually won a social contest once. I was not expecting that at all. So what are you waiting for? Join us at Carnival Citi!!”
Wesley Monte Junior, Trustpilot
“Carnival Citi is always kind and prompt! They have a really awesome and large collection of games!!! I love Carnival Citi, 10/10 all day long!”
Dorothy Hopkins, Trustpilot
“I won a trivia [contest] on Facebook finally and I appreciate it. But it is so hard to win on this casino. I have been playing for months and have never gotten enough to do a cash out.”
Shea D, Trustpilot
Responsible Play Features
Carnival Citi have made their responsible gambling measures very easy to find – all you have to do is scroll to the bottom of the page. Here, players will find an array of advice, from common sense tips to how to address more serious issues. Although the responsible gambling page is small, it’s very helpfully ordered in such a way that the advice and help on offer gets steadily more serious as you scroll down the page.
Common sense advice such as staying within your means and keeping track of playing time is found towards the top of the page. Although the advice is very basic, it could potentially prevent people from reaching a point where they start to fall into addiction.
After this, players can find more practical advice on staying in control. This builds on the previous tips, with instructions on how to set spending limits, self-exclusion, and even closing your account. Finally, players can access a list of self-assessment questions and support organisations – although this will require players to be brutally honest with themselves about their gaming habits and dependency.
Customer Support
Contacting customer services is very straightforward. All players need to do is click on the three bars in the top left corner of the screen, and select Contact Us from the dropdown list.
The support options available here are useful, as they cover the three most common methods of communication – email, live chat, and phone. This gives players the ability to solve their queries in a timely manner, and the breadth of contact options means that players who have specific problems can find the help they need.
However, it is important to note that while the live chat function runs 24/7, players may have to wait longer to get help from the phone and email options. Unfortunately, the operating hours and wait times for both email and phone are not listed on the website.
Conclusion: Is Carnival Citi Casino Worth Playing?
Overall, Carnival Citi is a decent option for players who enjoy slots and poker. While the offering is not the largest compared to other social casinos, there’s still enough to keep players who enjoy these mediums entertained. However, it may not be the best one for you if you prefer table games to slots, as the offering is strictly limited to poker, with no ways to enjoy games like blackjack, baccarat and roulette.
Besides this, it’s also important to be patient when it comes to withdrawals. While these are usually done fairly quickly, they may take a few days – so keep this in mind.

FAQ
Is Carnival Citi a scam?
Despite the inevitable gripes about Carnival Citi, the social casino is not a scam. Not only does the casino operate under the relevant sweepstakes licences in the United States, but players have the chance to convert the virtual Sweeps Chips into real currency.
Is Carnival Citi casino legit?
Carnival Citi’s legitimacy is underlined by the fact that it holds the relevant sweepstakes licences in the United States. Although these are not as stringent as the licences that are required by a real-money casino, they still bind social casinos to ensure that all their games are fair, and that the house edge is within the accepted limits.
Is Carnival Citi safe to use?
While Carnival Citi is safe to use, players should still exercise basic caution when playing online. While the casino has taken reasonable steps to protect players’ data, no method is completely secure.
Who owns Carnival Citi casino?
Carnival Citi casino is owned by Citi Media Tech.
Can you buy Carnival Citi casino free spins?
Unfortunately, Carnival Citi casino does not offer players the chance to buy free spins outright. While you may be able to get them through a slot’s Buy Bonus feature, this is not going to be the case for all slots. Instead, you’ll just have to rely on luck.
Can I use Revolut, Apple Pay, Google Pay, VISA, or Mastercard?
Carnival Citi spells out its supported payment methods at the bottom of its website. While there are a number of supported payment methods, they are restricted to debit and credit cards on the casino website.
This means that while Visa and Mastercard are on the list of supported payment methods, the same cannot be said for Apple Pay or Google Pay. It’s also important to note that while payments across Visa and Mastercard are supported, this does not currently extend to Revolut.