bgo Casino is a hugely popular online casino, offering a range of slots and other classic options for players. Its top notch VIP club and rewards program gives customers everything they could possibly want and keeps them coming back for more. It’s available on mobile and has an extensive collection of live games and tournaments to get stuck into.
The company is based in Alderney and operates in the UK, and offers its services in German, Swedish, Finnish and Norwegian. It’s licensed and regulated by the Alderney Gambling Control Commission, and gambling services are provided by BGO Entertainment. Services outside of Great Britain are governed by the casino’s Alderney license, and bgo Entertainment is additionally regulated and licensed by the British Gambling Commission.
bgo Casino started out as a provider of bingo games, but became a full casino back in 2012. Since then, the company has impressed punters with its range of games, high quality customer service and mobile app.
Probably the most striking feature about this casino is its history of high-powered advertising using Verne Troyer, who came to fame in Austin Powers. He played the angry, frustrated casino boss, and appeared in several high-profile television advertisements. In them, he challenged people to come and beat him at his own games, as he was frustrated with people winning huge amounts of cash. Later on, socialite Paris Hilton joined him in representing the site, adding a new dimension of glamour to the company’s publicity.
Unfortunately, Troyer passed away in April 2018, and his advertisements and photos were removed from the site’s promotional efforts. It was announced in June 2018 that Paris would be the face of BGO again, appearing in promotions on the site and TV advertisements.
There are around 600 games available to play at BGO Casino, and titles come from some of the most well-known software providers. Most games are provided by Playtech, but there are options from brands such as NetEnt too. This site is definitely one for slots fans, as over 500 provide this form of entertainment. A large number of titles are video slots, with many of them being five reel editions. There are classic games like Gonzo’s Guest, Aloha, Cleopatra and Starburst, or you can head to the jackpot section and play Age of the Gods, Jackpot Giant, Mega Fortune or Fluffy Favorite Slot.
New games are released every Tuesday, giving players exciting new options to spend their bankroll on. New providers are also being added all the time, with the casino endeavouring to inform customers the moment such an update takes place.
Recognising their origins as a bingo provider, there is a section dedicated to this kind of game, with options such as Need for Speed, Peggy’s Place, Fairy Delight and Cheap as Chips on offer. Players can see how many others are in a game, how long remains on the timer until the next one and what the current price is. There is also a sidebar in this section informing players of the top games being played at the moment, keeping every user up to date about the best options to explore on the site.
What’s more, there is also a live section, with classic casino options available such as blackjack, roulette, baccarat and casino hold’em.
The user experience is very smooth. The menu is displayed along the top of the screen, with options to view the homepage, live section, bingo, promotions, loyalty, VIP and tournaments. It’s designed with the player and competitiveness in mind, as above this menu there is a small bar detailing how much cash you have in your account, what level you are at and whether you have any emails pending or loyalty points to use. It’s also easy to make a deposit, as there is a large green button on the top right hand of the desktop screen enabling players to do so.
For those wanting to search for their favourite game or find an answer to a question, the search function is displayed next to the deposit button for ease of action. Overall, the user experience is of the highest quality, and the graphics are stunning, largely following a black and purple theme. Each section has a different colour – for example, live is red and bingo is pink – meaning that players can easily associate a colour with their preferred section.
bgo Casino players are rewarded with Diamonds as they play, which can be exchanged for bonuses and offers. Once a deposit has been made, customers will earn 1 Diamond for every $/€10 bet on a slot game. Upon betting the same amount on a table game, such as roulette or blackjack, players will receive 0.1 of a Diamond. Rewards can be obtained in the Loyalty Store, and customers should be aware that diamonds have a 30 day expiry – you cannot redeem rewards after this period.
At the Loyalty Store, rewards come in the following categories – Free Spins, Real Money, Tournaments and Golden Chips. Here are some examples of rewards available:
The invite-only VIP club offers players numerous benefits. These include:
Those who are already VIPs with one of the casino’s competitors can fill in a web form to apply for a place in the program.
All bgo Casino players have access to The Vault, which is a personal store of Boost rewards that are earned from simply playing games on the site.
Every customer has a Boost Bar that will increase in charge the more you bet using real money. When it’s at full charge, you will level up, unlocking a new Boost reward in The Vault. Examples of Boosts include Free Spins for slots games and Golden Chips that enable you to play for free at tables in the Live Casino.
Live Casino is perfect for players who want to experience the thrill of a real casino without leaving the comfort of their own home, or those who are on the go without the time to travel to a brick and mortar casino. There is a huge range of live casino games available at bgo Live Casino, all streamed with high quality graphics and featuring real live dealers. All you have to do is register an account to start playing, as live casino games can be played directly in web browsers without the need to download any software.
Depositing into the live casino is simple, as it follows the same process as all other game deposits on the site. There is a unique Single Wallet system available, allowing money to be used at any time or location without the need to transfer. What’s more, any bonus cash won by the player can also be used in the bgo Live Casino.
Those wanting to know if the live casino is fair will be reassured to know that all systems are tested and regulated by the Alderney Gambling Control Commission. All of the products are monitored and recorded at all times, and all dealers have been trained to professional standards.
There is a chat window alongside the table when playing live, which allows players to chat with the dealers and other players. This is an opportunity for players to ask any questions they could have about the game, but those who engage in abuse, harassment or use bad language will have their chat privileges taken away.
The rules for live blackjack, roulette and baccarat are the same as you’d find in the regular casino, making transfer to this style of gameplay smooth and easy. However, it will differ from virtual casino games in that you must wait for other players at the table to make a decision and place bets within the allocated betting period. It’s also up to the dealer to tell players when to place bets and finish betting.
Examples of live casino games you can play at bgo Casino include:
It’s simple and easy to navigate bgo on your mobile device. You can access a plentiful library of games using your web browser, or go the extra mile and download the app if you prefer. The web browser version of the casino is high quality, presenting users with a selection of top games to scroll through and choose from. Furthermore, there is a slider at the top of the screen informing visitors to the site of welcome offers and bonus codes that can be used to enhance gameplay.
bgo Mobile App is available on most devices. All you have to do is search for it on your app store by typing in bgo, and if it’s available, it should come up in results. You’ll see a blue logo with the tagline ‘Slots, live casino, roulette and bingo!’ The app details state that the best mobile slots, casino and bingo games are available. bgo challenges players to ‘come and take me on!’, saying the best games have been brought straight from the mobile floors in Vegas and put into one place for people to enjoy.
The app description makes sure that players gamble responsibly, reminding them to only bet what they can afford and offering a phone number and website for those who need gambling addiction help and support with Gamble Aware.
bgo Casino prides itself on the customer support options it provides to customers. As a first port of call for those with a query, players can check the FAQ section of the site, which answers many questions – the sections are Getting Started, Withdrawing And Depositing, Promotions, Bonuses, ID and Verification, Re-Opening An Account, Live Chat Help, Forgotten Passwords and more. In a hurry? Find the best instant withdrawal casinos.
To call bgo, dial 0330 094 8055 between the hours of 7:30 am and 1 am GMT, seven days a week. You will be put through to the Customer Services and Responsible Gaming Team, who will do their best to answer your query. Calls from local landlines and mobiles will be charged at standard rates, so if you’re unsure of the costs, get in touch with your local provider for more information.
Another option is email – there is a form on the help section of the site which can be filled in. Upon sending it, an automated response will be sent, letting you know the casino has received your query. Alternatively, you can email the casino directly at [email protected] if you’re using a mobile device.
Finally, there is an Alderney address on the website if you wish to send a physical letter. Letters will usually reach them within 7 working days, and players should be sure they address their letters to the correct department before sending.
bgo Online Casino ensures that all personal information received from players, whether it’s for verification, banking or registration, is kept encrypted via SSL technology, which obscures the data and makes it practically impossible for anyone to intercept. Most of the gaming platforms used by the casino have been subject to extensive tests, meaning they are a safe and reliable offering for customers.
Upon registering with the site, age verification checks are carried out using publicly available information. When funds are deposited into your account, the casino will carry out full identity, fraud prevention and money laundering checks. They monitor the casino constantly to ensure the services are not used for illegal purposes such as collusion or other forms of cheating. If data, transactions or behaviour are found that are suspicious, information may be shared with third parties to ascertain whether it is illegal and needs investigating further.
bgo Casino is a well-known and reputable brand, supported by numerous large software providers who power its large games library. Players can enjoy their games on the go with the mobile browser version of the site or the downloadable app, and there is plenty of live gaming to enjoy. Slots lovers will have a great time getting stuck into the plentiful options available, and be able to enjoy lucrative bonuses and rewards with the Diamonds scheme.
As if that wasn’t enough, players are rewarded simply for playing real money games, and on top of the Diamonds loyalty option, there is The Vault, which will give them options to explore multiple sections of the site. With something new always being released or provided to customers on the site, it’s easy to see why bgo Casino is the go-to choice for countless customers.
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