32Red Casino

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4.8/5

Why Choose This Casino

  • Top Microgaming casino
  • Thousands of games
  • App, sports, live casino & more

150% up to £150

18+ begambleaware.org. New accounts only. Min. £10 deposit, debit card or Instant Bank Payment only. Up to 50x wagering, game contributions vary, max stake applies. 7 day expiry.

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32Red Casino: An Introduction

32Red Casino is one of the pioneers of the online gaming industry and can trace its roots all the way back to 2002. It’s one of the longest running online casinos for a reason, and has established a cast iron reputation for quality and customer service.

For more than two decades, it has led the way with Microgaming software. Now it has evolved and embraced other software providers to offer more than 1000 games on one of the most trusted platforms out there. Some older issues with slow payouts have now been fixed, so there are no real negatives and a whole heap of positives. 

More than 500 slot games with progressive jackpots, almost 60 live dealer casino games and a whole lot more are waiting for you round the clock.

32Red is fully licensed by the UK Gambling Commission and parent company Kindred Group also runs Unibet.com and Bingo.com, So it’s safe, it’s secure and has a great reputation.

32Red Casino Welcome Bonuses and Promotions

32Red is waiting with a 150% welcome bonus for deposits from £10-£150. So for every £100 a new customer deposits, the company will give you another £150 to play with. 

There are some conditions. Players have to claim their bonus within 7 days and make 50 bets before making a withdrawal. There are other restrictions, too, so read the terms and conditions carefully. 

32Red does not mess around with any No Deposit Bonuses, but it does have a series of promotions that run throughout the year.

Recent offers include a £500,000 Summer Special, with weekly £10,000 prizes up for grabs, Then there are the £2 million monthly giveaways, including £30,000 daily prize drops.

32Red Free Spins: How to Claim and Use

32Red offers free spins on a wide variety of slot games and regularly runs promotions with 50,000 free spin giveaways to promote new games. Just opt in on the promotions page to get the latest offers and free spins. 

Free spins are open to everyone and you don’t even need to make a deposit. But if you do deposit funds then you can open up a world of Super, Mega, Ultra, Epic and Cash Spins. These can take a simple £0.01-£0.10 bet and multiply them across 10-20 paylines. That increases the chances of winning big from a small bet. 

Check the promotions page for the full details, and the terms and conditions. 

32Red Casino Game Selection

32Red Casino built its reputation with Microgaming, but has now evolved into one of the most complete online gaming platforms.

Video slots rule the roost on 32Red Casino with more than 500 games on offer. From the classic 3-wheel slots through to advanced 5-wheel visual feasts like Mega Moolah, Immortal Romance and Terminator II Plus, there’s a video slots game for everyone. 

Check out the progressive jackpots on offer, too, with the likes of Rising Millions breaking the £6 million mark, and perennial favourite Mega Moolah scorching past £4 million this year. One recent winner scooped more than £1 million on the Hyper Strike Millions game and there are 14 progressive jackpot games on offer at the moment. Many of them have prize funds topping £2 million.

32Red Casino also offers a complete range of table games, from Roulette with a live dealer at Empire Casino through to a thoroughly modern twist with Monopoly, automotive and golf themes. Play Blackjack with Vinnie Jones or your choice of dealers, or hit the Vegas Strip to play every possible variation of modern Poker. 

The live casino experience brings the casino right to your home with a selection of dealers and casino backdrops to choose from. So you can join a live game with other players and get the full casino experience on your phone or PC.

32Red Sportsbook and Betting Options

Now 32Red Casino is better known for its slots and casino games, but it also offers a full range of sports betting. Of course you’ve got a massive choice of football, basketball, horse racing, hockey, boxing, baseball, hockey, and other mainstream sports. But you can also place bets on some real niche sports like chess, surfing, and even WWE wrestling. 

As well as straight singles bets, you can go in-depth with prop bets and accumulator bets. You can bring the wildest combination of sports and results together, and make game day even more fun.  

Take full advantage of dynamic in-play odds changes to place a bet on your team making a big comeback, or just exploiting widening odds thanks to a fluke score. The most popular matches get a full in-app live video stream, too, so you can watch the drama unfold as it happens. 

Mobile Experience at 32Red Casino

The company has embraced the mobile gaming experience, and the mobile app is as good as anything out there. 

You can play casino games on the move, get all the live data and statistics and even the latest scores in sporting events on your phone or tablet. The user experience is stellar, with hidden menus making the most of the small screen’s real estate.

There are IoS and Android apps that are well-optimised and bug free, with a clean and simple interface that has won friends and influenced people round the world. 

As long as you have an internet connection, you’re at the casino, and you can access more than 100 games, sports betting, and live results. 

The most popular mobile games include Thunderstruck II, Game of Thrones and the perennial favourite Mega Moolah. You can also enjoy the Live Casino Experience through the mobile app, and play table games with a real dealer and new friends.

Payment Methods at 32Red

There are lots of ways to make a deposit with 32Red. Just be aware that you can’t use a credit card, but there are plenty of other options. 

The most popular ways to make a deposit and withdraw funds are debit card, e-Wallet or a PaysafeCard. Be aware there’s a £10 minimum deposit and the Paysafecard comes with a maximum deposit of £425. So if you want to place big bets, then it’s better to hook up a Paypal account to an e-Wallet and deposit up to £10,000 as an instant transfer.

While you can’t make a direct bank transfer, you can use a third party service like TrueLayer to effectively make an instant transfer from your online bank account. Skrill, Neteller, EcoPayz and EntroPay are other simple options.

As for withdrawals, it’s best to withdraw funds on the same card or system that you used to make a deposit. If you can’t, the customer service team will try and help you with an alternative method. Count on waiting at least one day for the transaction to be approved, and if there’s no issues then most withdrawals are processed within three days. 

Customer Service at 32Red Casino

This is one of the biggest and oldest online casinos on the market. So it brings big business-style customer service to the table with 24/7 support. 

There’s a customer service team available by phone at any time and you can contact 32Red by snail mail as well. The only minor criticism is the lack of an email option, but the live chat system largely makes up for it.

Before you get that far, you can take a look at the massive knowledge base that deals with Frequently Asked Questions. That section covers everything from registration issues through to how to enter tournaments, how to use your free spins and spotting the early warning signs of gambling addiction.

32Red Casino VIP Program

Every time you play with 32Red you will earn Red Rubies, which soon mount up to take you through the Bronze, Silver, Gold and Platinum tiers of the basic 32Red loyalty program. 

Keep going and you might get the call up to Club Rouge. It’s an invitation only affair with no set criteria, but members have reported that simply getting to Platinum level and asking to join can do the trick. 

The amount of Red Rubies depends on the game you’re playing and your stake. They come thick and fast, and you can redeem 1000 rubies for a £10 casino bonus. 

Of course there are other benefits and you’ll receive special offers reserved for VP members on a regular basis. The more you deposit and play, the faster you’ll climb through the ranks and the more Red Rubies you’ll receive for the same amount of play. That makes it easier to maintain your Platinum status and ascend to Club Rouge status. 

You’ll get 50,000 Red Rubies on your birthday, which you can use to play or cash in for a  £50 birthday gift. 

Red Rubies don’t last forever and you’ll lose them after 90 days, so use em or lose em and keep stacking them up to climb the ladder to Club Rouge status. 

The Live Casino VIP section is a totally separate deal. That’s an exclusive selection of high-limit Roulette and Poker tables with a dealer and dedicated customer service section that caters to high-rollers. 

There you’ll get the same treatment you’re used to at the high-limit tables in the world’s best casinos. That means specialist dealers, pit bosses, and a support team that can help you play for bigger stakes. 

32Red Responsible Gambling Measures

Like most of the industry, 32Red Casino has joined the initiative to protect its customers and ensure that everybody gambles responsibly. So it has implemented a series of measures and protections within the platform to help its customers and their families. 

Simple steps like age verification, and session timers to let you know when you’ve had enough are just the start. Deposit limits that cannot be changed for 24 hours mean you can’t chase losses once the bar has been set. And you can easily review your last 30 days of deposits and game play within the system or on the mobile app.

The ‘Take a Break’ facility blocks your account for a set amount of time if you think your gambling is excessive, or you’re under financial pressure. If you wish to make that break permanent then that’s easy to do as well and 32Red has a direct phone number to make it simpler.

There are several links to the GamCare charity spread throughout the site and 32Red will take it upon themselves to recommend the site if your gambling patterns suggest you need help.

32Red Casino User Experience and Site Design

When it comes to the user experience, this is one of the best online gaming sites. The mobile app, the mobile browser and desktop versions all get stellar reviews and you won’t hear too many people complaining that the site is hard to navigate.

The 32Red colour scheme is world famous and well-represented, the layout is clean and simple and you can access more than 1000 games simply and easily. The registration and login comes with a big company vibe and it’s clear to see the company has invested heavily to make the online experience as smooth as possible for customers.

It’s easy enough to track down the latest promotions, individual games and the help centre. And the mobile app makes excellent use of hidden menus to give you the most available real estate to make your gaming experience comfortable and fun. 

The site load speed could be better, but it’s nothing that really impacts the gaming experience.

32Red Casino Payouts and RTP

Now 32Red has come in for some criticism in the past for payout speed and there are a series of complaints about slow payouts of 4-5 days on forums and reviews. Most of those complaints date back a few years, though, and the company seems to have fixed those issues of late. 

The average payout time is now 1-3 days, depending on the method you use to make deposits and withdrawals. With the e-Wallet and debit cards, 32Red aims at payouts for the next working day. 

If there are no verification or account issues then they are generally settled and paid out within 3 days. That’s exceptional and means that 32Red is a match for the industry standard.

When it comes to the Average Return to Player (RTP) Rates, 32Red is right up there with the best of them. The games and platform are fully audited and validated by eCommerce Online Gaming Regulation and Assurance (eCOGRA). 

Pros and Cons of Playing at 32Red Casino

No platform is perfect and every online casino has its pros and cons. So what is the good, the bad and the ugly with 32Red Casino?

Pros

  • Massive selection of games, from Microgaming slots to high-stakes live casino VIP roulette. 
  • Fully regulated by the UK Gambling Commission and Gibraltar Gambling Commission.
  • Sportsbook that covers all major sports. 
  • High-level app and in-browser experience.

Cons

  • Historical reputation for slow payouts that is slowly turning round.
  • Club Rouge eligibility is vague. 
  • No email option with customer service. 
  • Slow site load speed.

32Red Casino Player Reviews and Feedback

You don’t have to look too long to find some great reviews of 32Red Casino. Here are a few of our favourites. 

 

“I won a nice sum on Video Poker at 32Red on Friday/Sat. I went to the bank on Monday afternoon (today) and I was £70k richer. I’ve been a player at 32Red for 1 1/2 years and have always had top class service and fast withdrawals but this one beats everything – I think they must have been waiting for the bank to open on Monday morning so they could rush the funds to me.” UKcroupier.

 

“Just a small hello to let you know that you have the most excellent customer service I have ever met in online gambling. Your live chat support crew is ALWAYS there instantly and goes to great lengths to help out with whatever query I might have… So thanks a lot and keep up the good work! Martin B 

 

“£50,295 hit my bank account today and I am over the moon to say the least. I couldn’t possibly begin to describe the feeling of immense joy as the first deuce turned, then the second, third and then another. Then the grand finale.. The Joker ! Many thanks, for the money, for the champagne (nice touch, by the way) and for the support from all the staff at 32Red, you have made me and my family very happy for sometime to come.” Mathew C 

Final Verdict: Is 32Red Casino Worth Your Time?

Absolutely it is. 32Red Casino is one of the biggest names in the industry for good reason. A totally clean reputation for fairness and trustworthiness, increasingly fast payouts and fantastic customer service mark it apart from the crowd. With 32Red you’re picking a winner. 

4.8/5

150% up to £150

18+ begambleaware.org. New accounts only. Min. £10 deposit, debit card or Instant Bank Payment only. Up to 50x wagering, game contributions vary, max stake applies. 7 day expiry.