32Red Casino makes no bones about what it exists for: you, the player. And you’d expect nothing less from a leading online casino that has been voted best casino for 12 years on the bounce. That great customer service, combined with a hefty package of games means that it’s a site that’s well worth a visit – if you need any more convincing then perhaps that fact that it paid put £212,234,809 last month may twist your arm.
That indicates that there’s a pretty decent chance of coming up a winner at 32Red and, even if you don’t, you may be keen to know that the casino has a host of player promotions that are regularly updated and varied too. From daily promos to slots leaderboards, there’s a good choice to suit individual playing style and game preference. When it comes to games, players will find 32Red well stocked. The site has more than 600 different casino games, from slots to table games, as well as some newer variants like Dream Catcher.
32Red uses just one software provider: Microgaming, but that in no way limits what players will find here. At last the casino boasted more than 600 games. Also, Microgaming fans will know that the company makes some of the most popular slots out there, with a big variety in play styles in the catalogue. Log on and you’ll find the likes of Tomb Raider and Game of Thrones, Lost Vegas, Dragon’s Myth and Avalon 2, and newly launched titles like Beautiful Bones and Jurassic World.
What stands out on this site is the addition of an original game. Exclusive titles that players can’t get anywhere else are always an added bonus at an online casino, and this is something that 32Red does well. take Ant and Dec’s Saturday Night Takeaway, for example, which features photography and music from the TV show. When it comes to table games, the site has a good choice of all the classics like blackjack, roulette, craps, poker and baccarat.
The live casino selection at 32Red is bolstered considerably by a solid amount of live dealer games. The dedicated site section has some suitable photography to build the atmosphere. While the choice is not huge here, 32Red does have over 20 rooms on hand, operated by Evolution.
Speed Roulette and 3 Card Poker stand out as quick games with energy. The streaming video is excellent and comes with a host of controls and a chat window. Players can switch the layout around or go full-screen.
For mobile casino enthusiasts, 32Red offers iOS, Android and even Windows phone apps, a very useful touch. The site can also be accessed by mobile browser, using a very similar layout to the apps. The site offers a short guide to help players find this information, which makes life easier for those who are less tech-savvy.
The site offers over 100 slots for mobile, plus the top roulette and blackjack games. The mobile layout is smart and responsive, definitely designed with futureproofing in mind. The same login credentials used on the desktop site are used to access the mobile version.
32Red’s site is entirely protected by SSL encryption. The site’s security certificate is issued by COMODO passes validation checks. In addition, the site uses the eCOGRA service, which adds a layer of reassurance for players. This independent body ensures fairness and good practices among casino sites.
32Red is licensed and regulated by the Government of Gibraltar and UK Gambling Commission, which can be verified on the site footer. Players should benefit 32Red’s full help centre, which loads separately from the main site, with extensive FAQs and searchable knowledge. This includes contacts for the support team, which might be more helpful on the home page, but they aren’t too hard to find.
The team are very professional at 32Red, reflecting the company’s size, but they are no less friendly for it. Access to support is very good, thanks to a 24/7 live chat feature, phone line and email address.
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